No-Show Policy

What Counts as a No-Show

A no-show occurs when a client is booked into a class but does not attend and has not cancelled in advance. We know life happens, but no-shows prevent others from enjoying available spaces.

• Single Class Pass or Pack Users: The session will be deducted from your balance.
• Unlimited Members: A no-show fee may apply, and repeat no-shows can lead to temporary suspension of online booking access.

Why This Matters

We keep our classes small and personal to ensure everyone receives the best experience. When a space is reserved and not used, another client misses out on the opportunity to join. Our policy helps maintain fairness, accessibility, and respect across our community.

How to Avoid No-Show Fees

• If you can't attend, please cancel your booking at least 12 hours before class through your booking account or email us.
• If an emergency occurs, please contact us as soon as possible. We'll always do our best to help.

Thank You

We value your commitment and cooperation in keeping our classes running smoothly and fairly for all. Your mindfulness helps support the warm, inclusive community that makes FormHaus so special.

See also our Cancellation Policy and Terms and Conditions.