We understand that plans can change. To ensure fairness for all members and smooth class management, please note our cancellation policy:
Cancellations must be made at least 12 hours before the class start time.
This allows us to offer your space to another client on the waitlist.
Cancellations made within 12 hours of the class start time will be considered a late cancellation and may result in the class credit being deducted or a charge being applied (depending on your membership type).
Unlimited members who repeatedly late-cancel may lose online booking privileges temporarily to allow fair access for all.
Due to limited capacity, workshop and event bookings are non-refundable.
If you’re unable to attend, you may transfer your spot to a friend — just let us know in advance via email.
For private or 1:1 sessions, we require at least 24 hours’ notice to cancel or reschedule.
Late cancellations will be charged in full.
You can cancel your booking easily via:
The Form Haus Pilates App or Tring Yoga Studio App
Or by contacting us directly at yoga@fitclubgymgroup.com
We truly appreciate your understanding and cooperation — it helps us maintain a balanced, fair, and respectful studio experience for everyone.